HELM Recovery

Navigating Healing Together.

For VA Providers

Reliable Structure. Clear Documentation. Predictable Care.

HELM Recovery delivers a standardized, evidence-based telehealth IOP backed by strict fidelity, weekly supervision, closed cohorts, and same-day documentation. Providers can rely on consistent delivery, transparent communication, and high clinical integrity for every veteran referred through Community Care.

Overview of Our Program

Program Type:

Telehealth Intensive Outpatient Program (IOP)

Billing Code:

CPT 90853 (Group Psychotherapy — Telehealth)

Schedule:

  • 3 days per week

  • 3 hours per session

  • 16-week program (48 total sessions)

Delivery:

100% HIPAA-compliant, encrypted video platform

Population Served:

California veterans with substance use disorders and co-occurring PTSD, anxiety, or depression.

What Providers Can Expect

✔ Reliable Structure

Closed cohorts

Standardized session scripts

Strict attendance tracking

Weekly rhythm (Mon/Wed/Fri)

✔ Full Clinical Oversight

Program delivered by CADC facilitators

Supervised weekly by LMFT/LCSW/LPCC

Immediate crisis escalation to clinical supervisor

✔ Evidence-Based Curriculum

Matrix Model + Seeking Safety

Trauma-informed stabilization

Skills-focused, non-processing delivery

✔ Clear Documentation

Providers receive:

  • Weekly progress summaries

  • Attendance logs

  • Incident reports (if applicable)

  • Discharge summary at week 16

  • All documentation is completed same day and stored in a compliant record system.

Our Clinical Standards

Closed Cohort Model

Veterans start together and complete together — no new additions after Week 1.

Session Fidelity

Every session follows the exact same structure:

  • Opening & attendance

  • One-word check-in

  • Lesson Part 1

  • Break

  • Lesson Part 2

  • Skills practice

  • Checkout & safety

Safety Protocols

If a crisis occurs, facilitators:

  1. Pause the session

  2. Move the veteran to a breakout room

  3. Notify the Clinical Supervisor immediately

  4. Supervisor manages all clinical decisions

  5. Facilitator stabilizes the group

  6. Documentation completed and submitted same day

This ensures clinical integrity and rapid response.

Appropriateness & Referrals

Veterans Who Are a Good Fit

  • Mild–moderate substance use disorders

  • Co-occurring PTSD/anxiety/depression

  • High motivation for structure

  • Stable enough for telehealth IOP

  • Able to engage on camera

  • Seeking skills-focused treatment

Not Appropriate For

  • Veterans requiring detox

  • Active psychosis or high instability

  • Severe cognitive impairment

  • Veterans who cannot maintain camera use

  • Veterans requiring inpatient level of care

Why Providers Choose HELM

Accuracy & Compliance

Documentation aligns with VA CCN standards.

Predictability

Same structure. Every session. Every cohort. Every cycle.

Communication

Direct, timely updates to VA providers and case managers.

Veteran Culture

Built by a Navy Chief with lived experience — our approach respects and understands military structure, trauma, and communication styles.

Outcomes Focus

Skill acquisition. Consistency. Stabilization. Improved coping. Reduced risk behaviors. Improved engagement

Providers depend on programs that deliver — and HELM does.

Referral Process

HELM Recovery accepts referrals through the VA Community Care Network (TriWest).

To refer a veteran:

  1. Request authorization for CPT 90853 telehealth IOP

  2. Include HELM Recovery’s organizational NPI: 1164383352

  3. Upload authorization into the VA system

  4. Notify our team so we can schedule intake and orientation

We will contact the veteran within 24–48 hours of referral.

Start the VA Referral Process →

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